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Get in touch with our team

Whether you have a question about your test, results interpretation, or connecting with Microba, our team is ready to support you with clarity and care.

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Need expert clinical support?

Access responsive, evidence-based support from Microba’s clinical and technical experts to help you deliver care with clarity and precision.

Our team of clinical experts provide trusted guidance and collaborative support to empower confident, evidence-based care.

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Have a question or need help with your test? Reach out to us and we’ll make sure your enquiry goes to the right place.

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1300 974 621
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United Kingdom
+44 808 501 2748
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    Frequently asked questions

    Simple answers to common questions.

    How will my data be used?

    We take privacy seriously. Your data is protected and handled according to Microba's privacy policy, which is available on our website with the full details.

    What is your privacy policy?

    We take privacy seriously. Our full Privacy Policy is on the Microba website, and it details how your data is protected and used.

    What is the Microba Microbiome Explorer testing process?

    The process flows through referral, kit dispatch, sample return, and report delivery.

    Your healthcare professional submits a referral through the Practitioner Portal, and you'll receive an SMS or email to place your order. The test kit is dispatched to you within 24 to 48 hours.

    You collect the sample at home and return it to our lab. Results are released within two to four weeks and appear in the Practitioner Portal. Your practitioner can then share the report with you directly. If extra support is helpful, an optional Clinical Application Specialist session can be booked.

    Refer a Patient

    Let’s deliver better, together.

    Order a test

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    Have questions or need help getting started?

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